F A Q

 

Are you able to do custom orders?

I am able to make adjustments to most of the designs I create. Whether that may mean sourcing for a particular colour of leather or producing an accessory with minor adjustments. Just contact me and we can discuss your individual requirements.

I can also make in higher quantities for some of my items, for instance if you need a set of accessories as bridesmaids gifts or for thank you gifts in a particular colour again just contact me using the contact form and I will get back to you.

 

How do I look after my purchase?

Leather is a natural product and therefore has its own unique marks that enhance the characteristics of the product. Please treat with care – should it become wet, gently wipe with a soft cloth and never use a heated appliance to dry it. Keep your bag away from heat and direct sunlight when not in use.

The linen dresses can be washed by hand or put in the washing machine on a normal wash cycle.  It’s also easier to iron whilst the dress is still a little damp to minimise the creases.

With the linen toys it is best not to machine wash as this is quite harsh. The best thing is to spot clean as soon as it becomes soiled. Then leave to completely dry naturally.

 

The Quality

A lot of care and attention has gone into the making of every single item. All weight bearing seams are sewn and glued for extra strength. Unless otherwise stated each bag is lined and interlined to create a soft to to handle touch. All the accessory backs are glued and hand sewn into place, more time consuming but allows for more durability.

 

Do you make all of these things?

All the items seen on this website are hand made by me. My work background is mainly in the textiles and fashion industries with a few years out working in the fitness industry. I have a BA in Textiles Design but I think its from my HND in Fashion Design where I specialised in tailoring which has given me an eye for making 3d items.  I still remember being in awe of how tutors helped students turn flat drawings into 3d designs. If I wasn’t doing this as a business I would definitely being doing this as a hobby.

 

Do you except returns?

If in the unlikely event you have a problem with your order just email me and I will be able to resolve any issues you may have as soon as possible. Please contact me within 3 working days of receiving the item.  Each transaction is handled personally and on an individual basis.

 

Can’t find the answer to your question?  Then just fill in  the ‘contact us’  page and I will get back to you.  Just allow for a couple of working days and some time for me to get the kettle on.

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